FAQ - Customer Questions & Answers


What is the MOQ?

 Generally MOQ as follows,

1. For Squishy Slow Rising Toys,

   if the design you selected which have existing prompt goods (or stock), MOQ very low, can be only 100pcs each design,

   if the design you selected which haven't existing prompt goods (or stock), then need to produce specially, MOQ is 500pcs each design so that conveniently for production machine to be started.


2. For Stress Balls and Stress Toys, most of them MOQ is only 1,000pcs.

   Different quantities result in much different cost.

   Generally if quantity larger cost will also be better. If quantity reach 5,000pcs the average cost will be much better, please rest assured.


How do you ship the products?

Generally for quantity which not large (below 3,000pcs), can be sent By Courier door to door. UPS, DHL, FEDEX, TNT, EMS, Aramex, professional lines, we will choose the best and cheapest one according to customers' request. We have good rates by express, door to door.

For larger quantity, we kindly suggest to send goods By Ordinary Air Freight or By Sea which can get competitive and much lower freight.


Does your product support customization?

 Yes customized orders always be welcomed.



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